At 3dmark, player privacy is more than a legal obligation — it is a moral responsibility we take extremely seriously. This page clearly explains the types of data we collect, how it is used, how it is protected, and the rights you hold over your personal data as a 3dmark player.
All data is transmitted and stored using banking-grade encryption — the same standard adopted by Malaysia's major banks.
3dmark does not sell, rent, or share players' personal data with third parties for any marketing purpose without the player's explicit consent.
Player information is stored on servers protected by multiple layers of physical and digital security, which are audited on a regular basis.
3dmark complies with Malaysia's Personal Data Protection Act (PDPA) 2010 in all aspects of player data collection and processing.
We understand that player trust is 3dmark's most valuable asset. Here is how we ensure your data is always kept secure and managed responsibly.
3dmark uses 256-bit SSL encryption for all data transmissions between your device and our servers. All information you provide during registration, login or financial transactions is protected using the same technology employed by leading financial institutions in Malaysia.
3dmark collects only the data genuinely necessary to operate the platform's services. We do not gather excessive or irrelevant information. Each type of data collected has a clear purpose, which is openly stated in this Privacy Policy.
As a 3dmark player, you have the full right to access your personal data, request corrections to inaccurate information, request deletion of your data under certain circumstances, and withdraw your consent to data processing at any time.
3dmark does not share players' personal information with third parties for marketing purposes without explicit consent. Any data sharing that does occur is strictly limited to service providers necessary for platform operations and authorities required by Malaysian law.
Personal data belonging to 3dmark players is retained only for as long as necessary for the stated purpose, or for the period required by Malaysian law. Once there is no longer a legal or operational need, the data will be securely deleted or anonymised.
In the event of any security breach involving 3dmark players' personal data, we are committed to notifying affected players within the timeframe required by law, along with the steps taken to address the situation.
Important Note: This Privacy Policy explains how 3dmark collects, uses, stores and protects your personal information. By registering for or continuing to use the 3dmark platform, you confirm that you have read and understood this Privacy Policy. Please contact us at [email protected] if you have any questions.
Trust is the foundation of the relationship between 3dmark and its players. Without it, nothing else matters — not the exciting games, not the generous bonuses, and not even a polished interface. This is why 3dmark invests significant time, resources and attention into ensuring that every Malaysian player's personal data is protected in the safest and most responsible manner possible.
This Privacy Policy is written for Malaysian players in clear, plain language — not in complex legal jargon that is difficult for the average person to understand. We believe you have the right to know exactly what happens to your information, and that is what this page aims to convey.
3dmark complies with Malaysia's Personal Data Protection Act (PDPA) 2010 in all aspects of player data handling. This means every action we take regarding your data has a valid legal basis, and you have clearly defined rights that you may exercise at any time.
3dmark collects data in two main ways — information you provide directly when using the platform, and data collected automatically through technologies such as cookies and server logs. Below is a detailed breakdown of each category:
Data You Provide Directly:
Automatically Collected Data:
Types of Data We Collect:
All data collected by 3dmark is used for specific and legitimate purposes. We do not use your data for any other purpose without informing you in advance. Below are the primary purposes for which data is used at 3dmark:
3dmark no use your data to make automated decisions that negatively affect you without human review, nor use your gameplay data to manipulate game outcomes in any way.
3dmark takes a highly cautious and restricted approach to sharing player data with external parties. Our core principle is straightforward: your data is only shared when strictly necessary and with adequate safeguards in place.
The categories of third parties that may receive data from 3dmark are as follows:
3dmark no sell, lease or share players' personal data for third-party marketing purposes. Any data sharing that does take place is limited strictly to what is necessary and is governed by binding confidentiality agreements.
3dmark implements multiple layers of technical and organisational protection to ensure player data remains secure at all times. This is not merely a slogan — it represents a genuine investment in systems and procedures that we continuously update in line with the latest developments in cybersecurity threats.
While 3dmark takes all reasonable precautions, no security system can be guaranteed 100% safe from every threat. We therefore encourage players to take their own precautions, such as using a strong, unique password and never sharing account information with anyone.
3dmark uses cookies and similar tracking technologies to enhance your gaming experience on the platform. Cookies are small text files stored on your device when you visit the 3dmark website. They help us recognise you on subsequent visits and provide a more personalised experience.
Types of cookies used by 3dmark:
You can manage and delete cookies through your browser settings. Please note, however, that disabling certain cookies may affect the functionality of the 3dmark platform. Essential cookies cannot be disabled without impacting your ability to use 3dmark fully.
3dmark retains players' personal data only for as long as necessary to fulfil the purpose for which it was collected, or for the period required under Malaysian law — whichever is longer.
As a 3dmark player subject to Malaysia's PDPA, you have the following rights regarding the personal data we hold about you:
You have the right to request a copy of the personal data that 3dmark holds about you. We will provide this information within 21 business days.
If your data at 3dmark is inaccurate or out of date, you have the right to request an immediate correction at no charge.
Under certain circumstances, you may request the deletion of your personal data from 3dmark's systems, subject to applicable legal obligations.
You may withdraw your consent to receive marketing communications from 3dmark at any time through your account settings or by contacting us directly.
In certain circumstances, you may request that 3dmark restrict the processing of your data while a dispute or complaint is being resolved.
You have the right to receive your personal data in a machine-readable format for transfer to another service provider when required.
To exercise any of the rights listed above, please contact the 3dmark support team by email at [email protected] with the subject line "PDPA Rights Request". We will process your request within 21 working days.
3dmark strictly does not target individuals under the age of 18 and does not knowingly collect personal data from minors or underage individuals. The minimum age requirement of 18 years to use the 3dmark platform is absolute and non-negotiable.
Should 3dmark discover that personal data belonging to an individual under the age of 18 has been inadvertently collected, we will immediately take the following steps:
If you become aware that someone under the age of 18 has registered or is using the 3dmark platform, please contact us immediately at [email protected] so that appropriate action can be taken.
3dmark reserves the right to update this Privacy Policy from time to time to reflect changes in privacy practices, legal requirements or developments in the services we offer. The "Updated" date at the top of this page will always indicate the latest version.
For significant changes that materially affect players' rights or the way data is used, 3dmark will endeavour to notify active players via in-platform notifications or email to their registered address within a reasonable period before the changes take effect.
It is your responsibility to review this Privacy Policy page periodically. Your continued use of the 3dmark platform after any changes to this Privacy Policy have been published will be considered your acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way 3dmark handles your personal data, please contact us through the following channels:
3dmark is committed to addressing all privacy enquiries and complaints seriously and within the stipulated timeframe. If you are not satisfied with the response provided, you have the right to lodge a complaint with Malaysia's Personal Data Protection Department (JPDP) under the PDPA 2010.
Over 50,000 Malaysian players have trusted 3dmark with their personal and financial information. Register for free today and enjoy a safe, fair, and entertaining gaming experience backed by high-standard privacy protection.
SSL 256-bit • PDPA Compliance • Age 18 and above only